Frequently Asked Questions

Can items be exchanged/returned?

Yes, items can be returned and exchanged for a similar item.

Where do I ship my returned/exchanged items?

Please use the contact form for all returned item shipping information.

Can returned items be refunded?

No. At this time, any returned item may be returned for a store credit. No refunds will be given.

When will items be shipped?

Items with priority shipping will be processed and shipped within 1-3 business days.

How do I contact customer care?

You can contact customer care by submitting a request using the contact form.

When will my requested Master Class be confirmed?

Once your Master Class is scheduled, please allow up to 24 hours for confirmation email. If the date you selected is unavailable a new date/time will be offered.